Discover Our Engraving Services

Our lead times vary depending on workload, season, and the specifics of your order.

• Individual items (e.g. a gift or a small set of glasses): usually processed within 24–48 hours.

• Bulk orders (50+ units): typically 4–7 working days.

We’ll always be upfront about turnaround times, and we’ll work with you to meet urgent deadlines wherever possible.

Absolutely! We know many of our customers aren’t local. Send your items directly to our engraving workshop at:

Laser Engraving Service
57 Leather Lane
London EC1N 7TJ

You’re welcome to purchase your products or materials online and have them shipped directly to our workshop.

Packaging & Delivery Guidelines

• Pack items securely to protect against scratches, dents, or damage.

• We recommend sending all parcels via a tracked and insured postal or courier service for added peace of mind.

• Include your name, contact details, and return postage address and order reference (if applicable).

• Include your engraving details—text, size, placement, plus any helpful notes.

If you have any questions before sending your item, feel free to contact us—we’re always happy to help!

If you would like to supply your own artwork, for the most accurate engraving results, we prefer vector files. Common formats include:

• AI (Adobe Illustrator)

• DXF (Drawing Exchange Format)

• SVG (Scalable Vector Graphics)

Please also provide the exact dimensions or scale of your design.

Don’t have a vector file? No problem. Just send us your sketch, image, or PDF, and our design team will help refine and prepare it for engraving.

Because every project is bespoke, pricing is tailored to your specific needs. Your quote will depend on a few key factors:

Artwork Requirements

For the sharpest results (especially on glass), we need a properly formatted vector file (AI, EPS, or high-res PDF). Artwork prep can take anywhere from 15 minutes to several hours, depending on complexity.

Machine Setup & Preparation

Laser engraving isn’t just “press and go.” Items must be precisely positioned in the machine, often with multiple adjustments. Laser settings—power, speed, and pulse frequency—are also fine-tuned for each material and thickness.

Processing Time

Detailed artwork requires slower engraving speeds and reduced spacing between intervals to achieve a crisp, clean finish. While this delivers striking results, it does increase processing time, especially for large or intricate motifs.

👉 Start Your Quote

Yes — absolutely!

We’re more than happy for customers to provide their materials or items for laser engraving, cutting, or marking, whether it’s wood, acrylic, metal, leather, or another suitable material.

Absolutely! We offer discounted rates on bulk orders, whether you're customising items for weddings, corporate events, branded merchandise, product launches, or group gifts. Our quantity discounts typically start from five items or more.

The process of laser engraving involves using computer software to adjust the intensity and speed of a high-powered laser beam. The beam is projected through a series of mirrors and refined through a focal lens to heat up and vaporise the surface of a material, leaving behind a permanent mark.

If you're looking to add your logo to a product, create custom signage, or personalise a gift, laser engraving is an excellent option. It enables the engraving of intricate details that are nearly impossible to achieve by hand while still producing a clean and crisp finish.

From one-off projects to large-volume orders, we can engrave a wide range of materials and items, from adding that personal touch to a gift to corporate branding, promotional merchandise, metal engraving, jewellery personalisation, glass engraving, and iPad and tablet engraving. You name it—we've probably engraved it!

Check out the complete list of materials we can engrave.